Hi there!

To get started with your exchange or return, please send us the following:

Step 1: Send us a photo showing all the item(s) you'd like to exchange or return.

For harnesses: Please make sure the original DFCO patches are clearly visible in the photo, as we'll need them for verification.

Additional Information:

Custom Name Patches

• Custom name patches are made specifically for you and cannot be returned.

• If you're returning a bundle for a refund, the cost of the custom name patches will be deducted from your refund amount.

• Name patches are the same size for S to XL harnesses and a smaller size for XXS to XS. If you need a new set, you can purchase them separately here. 😊

Leash & D-ring

• Leashes and D-rings are the same size for S to XL and a thinner version for XXS and XS.

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